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What do I do in case of accident, damage, or a roadside-assistance need?

If you are in an accident:

If there are injuries or you’re not in a safe location, call 911.

If the vehicle is driveable, contact the location you rented from. The direct phone number can be found by clicking here.

When another vehicle is involved in the accident, capture information about the incident including driver’s license, insurance policy, and license plate. Submit this information by filling out the form located here.

If you need roadside assistance:

If the vehicle is broken down or you have a flat tire, you can get back on track by pressing the roadside assistance button inside your vehicle.

Once the roadside request is finalized, Audi on demand will be automatically notified to follow up with you.