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On my first rental, is there a check in process?

Yes, on your first trip with us, a Audi on demand mobility specialist will need to check your driver’s license to verify your eligibility and identity. You will also be required to present a major credit card in your name that matches the credit card in your profile. These steps should only have to happen one time, unless your driver’s license expires or you change the credit card in your profile.

Also, when you arrive on your first trip, our mobility specialists are happy to help you with the necessary one-time steps of downloading the Audi on demand app and completing your profile, if you haven’t done so already.
After your first Audi on demand trip, you will be self-service enabled. This means that on all your subsequent rentals, all you have to do is arrive at our car pick up area, select and access your Audi on demand, and be on your way by using your smartphone.