General Information

Cleaning standards

• Does Audi on demand clean child car seats between rentals?
• Does Audi on demand clean vehicles between rentals?

Smoking, pets, violations, and gratuity

• Do I need to tip my Audi on demand mobility specialist?
• Traffic Violations & Parking Tickets
• What's the policy on having pets in an Audi on demand vehicle?
• What's the policy on smoking in an Audi on demand vehicle?

Your login and profile

• How do I reset a lost password?
• How does Audi on demand protect my privacy and security?
• What if I need to update my email address or mobile number?
• What information is required in my Audi on demand profile?

Mobile apps

• Are a smartphone and the app required in order to use Audi on demand?
• For what smartphone platforms is the app available?
• What can I do with the Audi on demand app?
• Where can I get the iPhone and Android apps?